Microsoft users will be able to build artificial intelligence agents starting next month that can onboard employees or answer help desk questions.View on euronews

Virtual workers  Software King of the World, Microsoft is going to allow its punters to build autonomous AI agents and create virtual workers. The move is part of Vole’s broader effort to expand its presence in the rapidly evolving AI landscape.

The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting through sales leads or updating a customer support ticket after a phone call.